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Terms of Service

Effective: May 2026

By using DevStudio Agency services, you agree to these terms.

If you do not agree, please do not use our services.

1. Acceptance of Terms

Accessing or using our services constitutes acceptance of these Terms of Service.

2. Service Description

DevStudio Agency provides Google Business Profile setup/optimisation/management, website design, digital marketing consultation, and related technical support – primarily to clients in Harare, Zimbabwe.

3. Client Responsibilities

  • Provide accurate and complete information
  • Grant necessary access to GBP and related accounts
  • Respond to requests in a timely manner
  • Provide required content (text, images, logos)
  • Maintain ownership and access to domain/hosting accounts

4. Payment Terms

Fees: Quoted in USD. Payments accepted in ZWL at prevailing exchange rate.

Structure: 50% deposit before work begins, 50% balance upon completion. Monthly services billed in advance.

Methods: EcoCash, bank transfer (Zimbabwean banks), cash (ZWL equivalent).

5. Intellectual Property

Client retains ownership of their content. Upon full payment, client owns final delivered website files and optimised GBP. DevStudio may display completed work in portfolio. Third‑party materials subject to their respective licenses.

6. Service Limitations

No guarantee of specific rankings, calls, or business outcomes. Google’s algorithms are outside our control. Websites include 3 months of free hosting; after that client is responsible for hosting fees. Support responses within 1 business day (Mon‑Fri 8AM‑5PM).

7. Termination

By client: 30 days written notice for monthly services. One‑time deposits are non‑refundable once work begins.

By DevStudio: For non‑payment (14 days overdue), violation of terms, false information, or illegal/unethical activities.

8. Limitation of Liability

DevStudio Agency shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Downtime from third‑party providers (Google, hosting, etc.)
  • Search engine algorithm changes
  • Client errors in providing information or access

Maximum liability: limited to the amount paid for the specific service in question.

9. Indemnification

You agree to indemnify DevStudio Agency from claims arising from your use of services, violation of terms, infringing content, or business practices.

10. Changes to Terms

We may modify terms. Continued use after changes constitutes acceptance. Significant changes will be notified via email.

11. Governing Law

These terms are governed by the laws of Zimbabwe. Disputes shall be mediated in Harare before legal action.

12. Contact Information

📞 +263 78 681 1333  |  📧 support@devstudio.co.zw

📍 Harare South, Harare, Zimbabwe

Mon‑Fri 8:00 AM – 5:00 PM

These Terms of Service do not affect your statutory rights as a consumer.

Last updated: May 2026

Questions About Our Terms?

Contact us for clarification.