Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Contact Information: name, email, phone, business name
• Service Information: business details, project requirements
• Communications: messages, emails, support requests
• Payment Information: processed securely via third‑party providers

1.2 Information Automatically Collected

• Usage data: pages visited, time spent, click patterns
• Device information: IP address, browser, operating system
• Location data: general location (country/city level)
• Cookies and similar tracking technologies

2. How We Use Your Information

• To deliver our GBP and web design services
• To respond to inquiries and provide customer support
• To improve our website and services
• To send relevant marketing communications (with your consent)
• To comply with legal obligations and protect our rights
• To detect and prevent fraud or security issues

3. Data Protection & Security

We implement SSL/TLS encryption, access controls, secure storage, regular updates, and staff training. However, no internet transmission is 100% secure.

4. Data Sharing & Third Parties

We do not sell your personal information. We share data only with necessary service providers (hosting, analytics, payment processors) who are contractually obligated to protect it, or when required by law.

5. Your Rights & Choices

• Access, correct, or delete your personal information
• Opt out of marketing communications anytime
• Object to certain processing
• Request a portable copy of your data

To exercise these rights, contact support@devstudio.co.zw.

6. Cookies & Tracking Technologies

We use essential, analytics, preference, and marketing cookies. You can control cookies via your browser settings.

7. Data Retention

We retain your information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Afterward, data is securely deleted or anonymised.

8. International Data Transfers

As a Zimbabwe‑based business, we primarily store data within Zimbabwe. Some service providers may operate elsewhere; appropriate safeguards are in place.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this policy. Continued use after changes constitutes acceptance.